Call Center Service

Inbound Call Center Services
We provide dynamic and flexible solutions for your customer care in inbound segment. We provide a plethora of benefits for your company to likely increase customer satisfaction.

Outbound Call Center Services
We provide top-notch outbound call center services to customers on behalf of a business or client. Calls made from the center includes telemarketing sales, credit collection calls, survey calls, data validation calls, lead generation calls.

Video Surveillance Monitoring
At our Live Video Surveillance Monitoring Service, we are your eyes- watching over your property and assets remotely 24/7 to ensure complete security. Unlike physical uniform or patrol guard services, we never take a break or fall asleep.

Non-Voice and Back Office Support
We provide Non-Voice and Back-office services in order to ensure an experience that is seamless for your customer and increasingly efficient and effective for your business.

Data Management
Access to accurate data is necessary for effective investment decisions, trade execution, securities pricing, risk management, regulatory compliance, and portfolio valuation and measurement. We have been helping capital markets leaders achieve high performance through effective data management solutions.

Value Added Service
Our in-house Voice Broadcasting system broadcasts to potentials. Potential customers will listen to an automated voice message detailing your offer/service and If interested select a key as their preference. Our VB system will filter the broadcasting reports regarding customers’ preference.

 

Features of Inbound & Outbound Services

We provide dynamic and flexible solutions for your customer care in inbound segment. We provide a plethora of benefits for your company to likely increase customer satisfaction

  1. Customer Care and Support
  2. Inquiry Support
  3. Telemarketing Service
  4. Order talking/Processing
  5. Lead Generation
  6. Technical Support
  7. Software Development
  8. Product Launching Information
  9. Registration and Event Hotline Service
  10. Customer Satisfaction Survey
  11. Account Management
  12. Appointment Setting
  13. Credit Card Collections
  14. Credit Card Acquisition
  15. Retention
  16. Catalog/Order Entry
  17. Data Validation
  18. Survey Calls
  19. Credit Collection Calls